This book provides an entertaining, and practical tour-de-force for every trainer and performance improvement professional. It tackles the three universal and persistent questions of the profession—how do learners learn, why do learners learn, and how do you make sure that learning sticks.
The authors of this interactive and provocative volume provide solid answers to these questions backed up by more than 70 years of combined real world experience and academic study. Training Ain’t Telling deliberately avoids the one-way communications of “telling” trainers how to be more effective. Instead, it uses an interactive approach which models the basic message of the book—that is, humans learn best through active mental engagement. The authors expect the reader to “do” something, not just read! Despite its fun, and breezy tone, every concept in the book is solidly backed up by research. The ultimate goal of this book is to allow the reader an opportunity to break through learning barriers, to separate learning myth from research-based facts, and to dispel counter productive beliefs and practices that harm the instructional process.
The Back Cover
“A must have…Telling Ain’t Training is chock-full of interactive, practical ideas that are easily grasped and can be immediately applied. Don’t create your next class without it!”
National Manager, Curricula and Operations
University of Toyota, School of Retail Professional Development
“I have always listened carefully to what Harold and Erica have to say about teaching. Now, with their marvelous new book Telling Ain’t Training, I have what I always know I needed — a readily accessible Harold and Erica. This is a great book and it will change your perceptions about teaching. The authors present the results of years of learning research in convincing, fun, and interesting ways.”
J. KIMBALL DIETRICH
Associate Professor, Finance and Business Economics
University of Southern California
“This practical, innovative, and well-researched book on how we all learn makes this book an invaluable tool for all learning and performance professionals! As a former Vice President of Training and Change Management, I would have made the book mandatory reading for trainers, coaches, and managers, had it existed. Well done!”
Senior Vice President, BDC Consulting Group
Business Development Bank of Canada
About the Authors
Harold D. Stolovitch and Erica J. Keeps share a common passion—developing people. Together they have devoted a combined total of over 70 years to make workplace learning and performance both enjoyable and effective. Their research and consulting activities have involved them in numerous projects with major corporations such as Hewlett-Packard, Sun Microsystems, Oracle, General Motors, Bell Canada, Telecom Asia, Canadian Pacific Railway, Alcan, Prudential, Century 21 and many others. Stolovich and Keeps are the principals of HAS Learning & Performance Solutions LLC (USA) and Harold D. Stolovitch & Associates Ltd. (Canada), specialists in the application of instructional technology and human performance technology to business, industry, government and the military.